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Customer Service

A company trusted by
customers with focus on basics

Trouble Symptoms and Measures by Each Product Type

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 [Hand Washing Station] Water is leaking from the faucet



If the water does not leak when the faucet is closed, the ball valve needs to be replaced, and if it leaks, the faucet needs to be replaced.

 [Hand Washing Station] Water does not come out even when I step on the pedal.



It is necessary to check if the pedal welding part has fallen off, or if the spring gap and the ball valve have deteriorated.

 [Hand Washing Station] The pump for liquid soap was broken.



The liquid soap bottle needs to be replaced.