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Customer Service

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Trouble Symptoms and Measures by Each Product Type

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 [Hand Sterilizer] The hand sanitizer won’t spray.



The nozzle may be clogged due to foreign substances in the alcohol fluid after washing and during storage if not used for a long time. 


 [Hand Sterilizer] The hand sanitizer is continuously sprayed.



If the disinfectant solution overflows when replenishing, check for the cause of sensor failure and if there are foreign substances on the outer surface of the sensor.


 [Hand Sterilizer] The hand sanitizer spraying is malfunctioning.



Check if there is any foreign substance on the outer surface of the sensor and check if the sensor is working properly.